An email disclaimer usually is an add-on at the end of an email communication, intended to further define the nature of the information sent in the body of the email. Is your message confidential? If so, you can add a statement saying that your message is for the eyes of the intended recipient only. But, what happens to confidentiality if your email is mis-directed, or forwarded? By the time you learn of this, if you ever do, your email has been read by someone other than the intended reader! As you can see, disclaimers may add problems rather than protections.
The Economist, a leading business publication, proclaimed email disclaimers pointless! (The Economist online “Spare Us the Legal Yada Yada” www.economist.com/node/18529895 Apr 7, 2011). A few months later, disclaimers became the object of derision. ( Alright, Fine, I’ll Add a Disclaimer to My Emails (9/29/2011) http//www.Mc Sweeney’s.net/articles)
Also, the disclaimer is one-sided. You are asking your reader to agree to the terms in your disclaimer without actually coming to an understanding. The disclaimer imposes terms on a reader without negotiating a deal. It is easy to imagine a court rejecting the disclaimer because no “deal” was made between the sender and the recipient.
Can You Afford to Take the Risk?
Even with the negative press, watch out! You may give up important protections if you do not include a disclaimer.
WHY? Protection and security.
Email can be a problem for the small business owner, the artist or the entrepreneur. Messages can be intercepted, inadvertently sent to an unintended recipient, forwarded, and stored in some server that gets hacked. Your message may even carry a destructive virus and infect the computer of the email recipient; additional unforeseen grief.
Should you write a disclaimer for the events identified above? If you are transmitting time sensitive or confidential information by email, consider the following disclaimer:
The security and content of this E-mail transmission cannot be guaranteed , as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses Therefore, we do not accept liability for errors or omissions in the text of the message transmitted above arising as a result of e-mail transmission. If verification of the contents of this transmission is required please request a hard-copy version of the text message.
Though it is not by any means slam-dunk certain you will be protected with an email disclaimer in place, at least your intentions are clear. You have expressed them in your disclaimer! If you end up in a legal dispute, your email can provide a court with evidence of your intent, even if it is not the point on which a law suit turns.
Here are a few sample disclaimers that might help you to consider how to write your own ---
For businesses that communicate messages through third party vendors – and don’t want to be held responsible for remarks or representations made by the third party vendor ---
Our company does not accept any liability for the content of this email or for any actions you take or resultant consequences of actions taken based on the information provided in this communication. Contact us directly to verify the content of the message.
For businesses who want to make certain a help line or sub-contractor as well as staff members are not finalizing deals over the internet without proper authorization –
Our employees or agents are not authorized to conclude any binding agreement on behalf of [our company] by email without express written confirmation by [person / Director].
For salespeople who want to make sure an offer sent in email is not interpreted as binding for more than a certain time
This estimate is good for (number of) days from the date of transmission of the above email.
For Therapists, etc.
THE CONTENT PROVIDED IN THIS EMAIL IS
MEDICAL or THERAPEUTIC ADVICE:
You understand that
this email is NOT provided for purposes of consulting, evaluation, treatment, instruction, diagnosis, prognosis or professional services of any kind. You understand that the
content of this email does not incorporate discussion of all known therapeutic techniques and is not intended to apply to any specific individual, specific condition or specific clinical situation. You understand that the
content of this email is not a substitute for the advice of a qualified, state-licensed and practicing professional. You understand that all
n this email
is provided as general information
only and is not intended to provide specific advice, including but not limited to medical advice, nor is the
content of this email to be relied upon as such.
There are as many varieties of disclaimers as there are shoes in Neiman Marcus. For business women who want to be comfortable walking the walk, make sure you talk the talk! Each specific business might have different needs. Talk with me to find out how to create the perfect disclaimers for your email communications.
Joann Babiak is a California-licensed attorney and mediator who works with solo business owners, entrepreneurs and artists in California to put protections in place. She can be reached directly at [email protected]
Are you struggling with your Social Media? Technically, you know how to do it but you’re not doing it.
You get ready to post something and you put your cursor on the send button, start to click and then you suddenly find yourself clicking over to someone else’s wall to see what they’ve posted. You wonder, is what you’re posting similar, different, OK, right, wrong, going to embarrass you or someone else? Is it something you want out there on the internet forever? Wow! That’s an even bigger question! Well, no wonder you’re struggling, stuck, not doing it! Wasting time! Frustrated!
Here are 3 actions you can take on your Social Media with confidence. You will never have to hesitate or worry that you are doing something wrong or making a mistake. Inspiration
You can always post inspiring quotes and images. When you search for content, use your keywords. Keep your brand in mind. If your brand is positive and uplifting, then post content that is positive and uplifting.
Your blog is intended primarily to educate, inspire and motivate your potential customers. It’s not about promotion though you can share your upcoming workshops and events. When you share your blog on Social Media, just share a couple of engaging sentences and a link back to your blog on your website. Although Facebook’s new algorithm doesn’t want you leading people off of Facebook, I still recommend that with your blogs you put the link back to your site. Then you can keep people on Facebook with your quotes, images and videos
Like, Comment, Share and CARE
When in doubt, you can always LIKE, comment, share and CARE about other peoples’ content that is relevant to your brand and marketing message!
Do you ever think about the things that will never happen to you? Maybe it’s that on some level you think you will live forever. I had that belief, but I didn’t realize what it meant or how it was impacting my life. Over the course of my life, this has played into my not doing what is important to me. It has played into my caring too much about what other people think. And it has affected my playing big, being seen and serving the people I came here to serve. I recently had an epiphany, one of those life shattering, shake-it-up, get up and scream and cry and DO SOMETHING moments!!! And here I am doing something, sharing about that moment because I think it might serve you too.
3 years ago I was living a very different life. I was doing my work in the world, loving life, enjoying my amazing relationship with my awesome husband of 25 years, knowing as many of us do, that I could be doing more, like finishing my book, helping more people, and knowing I would when I had more time, finished those other things, knew more, had more confidence or whatever my “ excuse du jour ” was. That was July of 2014. In August, 2014, I went on a vacation with my husband, Dindayal, the one we finally took time off to go on. We had a good time. We were also grieving the loss of my husband’s oldest son who had passed in June of that year. So while it was a great vacation, there was also sadness and still some shock about his death. We talked a lot about it being time to really start playing bigger in our own lives. We became even more present to the fact that we don’t have forever. None of us knows when our time on this earth is done.
We came back renewed, each of us excited about our life, purpose and mission! Suddenly in December of that year my life changed forever. My husband had a really bad cough. In January 2015 he was diagnosed with 4th stage kidney cancer, it had metastasized to his liver, lungs, bone and brain. He was given less than a year to live. He didn’t know that, only I did. We tried many avenues for healing and finally the healing was in his transition on July 25, 2015.
What a shock! I still find myself in shock sometimes. There we were, sitting in Mexico, relaxed, contemplating our lives, never in a million years imagining that life as we knew it would end 4 months later and his life would end in less than a year. Over time, I have received so many blessings as a result of his diagnosis and passing. I wouldn't have chosen this before it happened but I choose it now and in choosing it now, I get to live my next life!!! The most profound gift I received is that I no longer get to think “it” will never happen to me, everything bad and good. I know I don’t have forever. I’m here to share my story and to serve others. That’s what it’s always been about for me. I have a purpose, I'm on a mission and it's time to play an even bigger game! I So get ready world, here comes my bigger game!!!
When you write your blog, share your message. Answer the questions your clients ask you all the time. Answer the questions your clients should be asking to understand more about what you do. Your blog gives you the opportunity to have more time to explain what you do, how you’re different, what the experience of working with you will be like. Share information, don’t promote.
Share your message through other people’s content
Social media offers so many opportunities to share other people’s content, but it’s important that you share content that is a reflection of your brand. It’s tempting to just share funny or controversial things, but make sure it’s a reflection of your brand. If your brand is a little edgy, then by all means, share edgy. If your brand is about positivity and motivation, then those are the types of posts you can share from other people’s content in addition to your own.
Inspire your followers with your message of inspiration
I encourage you to share quotes and articles that will inspire and motivate people to take action on your expertise. Make sure whatever you share is in alignment with your values. If everything you share aligns with and reflects your values, then people will “know who you are,” know what to expect from you, know who to refer to you and know if you are the one for them.
Connect with people who reflect your message
Do some research on social media around whom you might connect with. This should be someone who has similar potential clients but offers different services. Hopefully they share content that reflects your values. You share their content, they share yours and everybody wins!
Facebook is a great place to connect with people you meet in person, whether at networking or social events, or even people you just met on social media. Whenever you meet someone, ask if they would like to stay connected on social media. Send them a “friend request.” Check out their personal profile and business page to see what they are up to. See who their “friends” are. It’s a great way to get to know people, stay connected and deepen relationships.
Stay Connected to People on Facebook without B eing Salesy
Like, Comment and Share their content. It’s just the same as a networking event. You don’t want to meet someone, introduce yourself and immediately start promoting what you’re selling. You want to get to know one another .
Join a few groups. Each group has its own culture. You want to get to know and understand the culture of the group before you begin participating. The first step in beginning to participate is to say hello and introduce yourself. Then get to know people in the group.
When Do You Promote What You’re Selling?
Figure out when is a good time to promote what you’re selling. Groups often have a certain day of the week that they designate for this. If there’s someone in the Facebook group with whom you think you might have a connection, you can start a conversation and then take your conversation to email, phone or Skype.
The m ission of Whole Heart Marketing is to empower and educate people on how to use internet technology to share the ir message, nurture relationships, and grow their business and in doing so, bridge the intergenera tiona l gap that has been created by technology , and further heal the planet.
The Internet is a powerful force for positive change in the world. Here are three empowered ways to use social media:
Building influence on social media involves caring about others and sharing your own message. Theodore Roosevelt said, “People don’t care how much you know until they know how much you care.” We all want to feel seen and heard. Here are the three C’s of growing your online presence to build influence that will bring you referrals and clients ongoing.
First, think about content, yours and other people’s. You will build influence if your online presence authentically reflects you and your core message, in other words your mission. For example, my mission is to empower and educate people on how to use I nternet technology to share their message, nurture relationships, grow their business and bridge the inter-generational gap that has been created by technology and by do ing so, further heal the planet. What is your mission, your core message? When you share your content and when you LIKE, comment and share other people’s messages, share content that is aligned with your core message.
Social media is a 24/7 networking event. Just like any networking group, if you want to build influence with your online community, show up consistently with your brand and your message so people can grow to know, like and trust you. Consistency also includes a healthy balance of visibility and engagement. Share your content and engage with others.
Social media provides unlimited opportunities to connect and build relationships that turn into referrals and clients. Connect with people on a personal level by going beyond “LIKE” to really engage in a conversation. Here is my Social Media Success Formula for Maximum Influence:
Build your influence with these three C’s. The more influence you have, the less you need to promote !
Cultivating community through your social media begins with building your own online presence. Let’s start with Facebook. To begin, you will want your online presence to reflect a clear, focused message so people can get to know you on both your personal and business pages. Everything you LIKE, share or comment on in some way reflects your message. As you share content that expresses your brand, people who have an interest in what you are up to will gravitate toward you, and your following will begin to grow.
Start Your O wn Community
Now that you have an online presence and a following, you can start to cultivate community by creating a Facebook Group. Facebook Groups offer a powerful way to connect in community. There are groups forming all the time on just about any topic you can think of. When you set up your group, use your name and the topic in the title so people can find you by searching either category. Then invite your friends and other people you think might be interested in your group. The key to a successful group is to encourage members to participate and connect, and to offer great information.
Join a Couple of Facebook Groups
Now that you have an online presence where people can get to know you, and a Facebook Group for people to join you in community, you can go find people who you would like to invite to be in your community. I recommend joining a couple of groups to start with. It takes time to find a great group that has active participation, good conversation and sharing of quality content. Once you join, get to know the members and actively participate, when and if appropriate, you can invite them to check out your group
I blog because it’s a way to reach my people, my tribe, with my heart. I admit that a lot of my posts don’t appear to be from my heart because I often blog about technical aspects of blogging, Social Media, SEO and Internet Marketing too. Whenever a client asks me a question about how to do something related to what I teach, I write a blog post. I figure, if one person is asking, there are 10 or 100 who also want to know the answer! But it’s still from my heart. I am really passionate about teaching internet marketing strategies and that’s from my heart!
What Will I Talk About?
Last night I attended a networking event and I started chatting with a woman entrepreneur about blogging. She said she had no idea what to blog about. Have you had that thought? She is like so many people who are stopped in their tracks before they even start by that thought, “What will I talk about?” There are other versions of that thought too, like “I’m not a writer”, “who will want to read what I’ve written” and on and on!
She is the owner of a consignment store where they have so many different types of cool unique, even amazing items. I shared with her about another client I had worked with who was selling designer ties on Ebay. Her tie sales were going pretty well, so I recommended that she start writing a blog post about some of the designer ties. Every time she wrote a post about a tie, that tie would sell and her overall sales would increase. Even if the tie she wrote about had been sold, it brought people to the site and they purchased other ties!
Blog About your Products
I suggested to the owner of the consignment shop that she start blogging about some of the items in the store; telling the stories of the items, describing them, talking about the store through the inventory. I recommended that she choose items from her main categories of items in the store. That way, even if the item she blogged about was sold, there would still be other items in that category for people to purchase. I told her that if she got any “brand name” new or newer items, she could blog about those as well. I reminded her to be sure and tag the items with keywords.
You Are a Writer!
It was really amazing for me to see the light bulb go on for her when I shared about the ties and how she could find unlimited ideas to blog about from her own inventory. She realized that she actually does have something to write about and now she can launch her blog and feel excited about it.
I have often observed that, when it comes to blogging, the “I’m not a writer” is really more about not knowing what to write about.